Apple Mail, or Mac Mail, is the built-in email program that comes with your Mac OS X computer. This will guide you on how to configure Apple Mail to work with your FauluHost cPanel email address.
Make a note of your email address and your email password so you can reference them when you go through the instructions.
- Open Apple Mail (Mail in your Applications).
- From the Mail menu, click on Preferences.
- Choose Accounts from the top menu.
- Click + at the bottom right to add a new account.
- Fill in the requested information:
- Full Name: The name you want to display with this email address.
- Email Address: Your desired email address.
- Password: The password you created for this email address.
- It’s possible that you will see an error at this step: Mail can’t verify the identity of autodiscover.example.comThat’s fine; you can go ahead and click Connect. If you see another error for the domain, click Connect again.
- Now, we’ll fill in your incoming mail settings.
- Account Type: IMAP (keep messages synced to the server)
- Description: This description is for your use when you view the account.
- Incoming Mail Server: secure154.servconfig.com
- User Name: username@example.com (your full email address)
- Password: The password you created for this email address.
- Click Continue.
- You may see another error here: Mail can’t verify the identity of secure154.servconfig.com. Again, that’s fine. Click Connect.
- Next we’ll fill in your outgoing mail settings.
- Description: This description is for the outgoing mail server. You might want to enter something like example.com Outgoing Server.
- Outgoing Mail Server: secure154.servconfig.com and Check Use only this server.
- Check Use Authentication.
- User Name: username@example.com (your full email address)
- Password: The password you created for this email address.
- Select Use default ports (465).
- Chose Use Secure Sockets Layer (SSL).
- Click Continue.
- You might get this error one more time: Mail can’t verify the identity of secure154.servconfig.com. Click Connect.
- Review your Account Summary. Make sure Take account online is selected, then click Create.
- Congratulations! You’ve just created your email account. Try sending yourself a test message to make sure it’s working.
Please continue to the advanced settings sections so you can make sure that all of your advanced settings are correct.
If all of your settings are correct and you are still unable to send email with Apple Mail, your Internet Service Provider may be blocking outgoing traffic on the standard SMTP (mail-sending) port. ISPs do this in an effort to cut down on spam.
Troubleshooting
Symptom: Apple Mail doesn’t save your sent messages on the server.
Solution: Apple Mail requires you to specify a folder in which to save your sent emails.
- Open your email account.
- Click the Sent folder so it’s highlighted.
- Click on the Mailbox menu in the top menu bar.
- Choose Use This Mailbox For, then select Sent.
Symptom: You receive a popup with the error Mail can’t verify the identity of secure154.servconfig.com.
Solution: This happens because Apple Mail is trying to use SSL encryption to send or receive your email, but your mail server doesn’t have a matching SSL certificate. You can a) follow the steps in the advanced settings sections of this article to turn off SSL encryption – do this for both incoming and outgoing email – or b) follow these steps to disable the errors:
- When the popup appears, click Show Certificate.
- Choose the option to Always trust the certificate for this server.
- Click Connect.
The popup should no longer trouble you.
